Privacy Policy
Last updated June 2026.
This policy explains what information The Chauffeur collects, how we use it, and the choices you have. By using our website and services, you agree to this policy.
Information we collect
When you book or contact us, we collect details such as your name, email, phone number, pickup and drop-off locations, and trip times. We only ask for what we need to provide the service.
How we use your information
We use your details to plan and deliver your journey, send confirmations and updates, take payment, and respond to your questions. We may also use it to improve our service.
Sharing your information
We share your details with the chauffeur assigned to your trip and with the providers that help us run the service, such as payment processors. We do not sell your information to anyone.
Cookies
Our website uses a small number of cookies to keep you signed in and to understand how the site is used. You can control cookies through your browser settings.
Security
We take reasonable steps to protect your information and keep it only as long as we need it. No system is perfectly secure, but we work to keep your details safe.
Your choices
You can ask to see, correct or delete the personal information we hold about you. Contact us and we will help.
Contact us
If you have any questions about this policy, email us at thechauffeuraustralia@gmail.com or call 1300 246 833.